supabet

OVERVIEW

GENERAL INTRODUCTION, DEFINITIONS AND STIPULATIONS

These terms and conditions constitute a binding contract between you and Supabet LIMITED  trading as Supabet and govern your use of the gaming services offered by the company (the services). By using the Services, you agree to be bound by these terms and conditions, which incorporate the following additional terms (collectively, the “Terms”) :

We reserve the right to update these Terms time to time in order to address legal and regulatory changes, to incorporate changes into our business or services offered, or to improve clarity and helpfulness of these Terms. When the Terms are updated, we will post them on our site and it is your responsibility to check our site from time to time to review any updated Terms when posted. The updated Terms shall govern and control once they are posted on our site. It is your responsibility to retain copies of transaction records and service policies and rules.

1.2.1 Registration, opening of deposit account and wagering is allowed only for persons that have minimum age of 25. The clients are responsible for checking that Internet wagering is allowed in the countries where they live. The clients are responsible for giving information about winnings and losses to their local authorities if necessary. In opening Account the Player warrants that;

1.2.1.1. The Player understands and accepts the risk that, by using the Services, the Player may, as well as winning money, lose money;

1.2.1.2. The Player is over 18 years of age and (b) above the age at which gambling or gaming activities are legal under the law or jurisdiction that applies to the Player

1.2.1.3. The Player is legally able to enter into contracts

1.2.2 The Betting Company trusts completely in the information given by the Client during registration. The Betting company accepts no responsibility if the Client provides the Betting company with wrong information.

1.2.3 The following may not be the players; •    state and municipal institutions and enterprises and non-commercial organizations; •    persons who are participants in the event on which bets are being placed (athletes, trainers, judges, and others); •    persons under the influence of alcohol or drugs and also those incompetent.

1.2.4 The Player’s Account must be registered in Player’s own, correct, name and personal details and it shall only be issued once for the Player and not duplicated through any other person, family, household, address (postal or IP), email address, or any environment where computers are shared (e.g. schools, workplaces, public libraries etc), computer (or other access device), and/or account in respect of the Services. Any other accounts which the Player opens with the Company, or which are beneficially owned by the Player in relation to the Services shall be "Duplicate Accounts". The Company has right to close any Duplicate Account (but shall not be obliged to do so). If the Company close a Duplicate Account;

1.2.4.1 All bonuses, free bets and winnings accrued from such bonuses and free bets obtained using that Duplicate Account will be void and forfeited. In the event a deposit bonus is offered the terms of such bonus are as follows: the user will qualify for a bonus equal to the a % specified by the operator and the user will be required to stake/bet the bonus amount on a ticket with 5 match selections and each selection with odds of 2.5 or higher to be able to use the bonus balance. The bonus is only activated for use once the user has played with their cash balance;

1.2.4.2 The Company may, at its entire discretion, void all winnings and refund all deposits (less amounts in respect of void winnings) made in respect of that Duplicate Account and, to the extent not recovered by the Company from the relevant Duplicate Account, any amounts to be refunded to the Company by the Player in respect of a Duplicate Account may be recovered by the Company directly from any other of the Player’s Accounts (including any other Duplicate Account); or

1.2.4.3 The Company may, at its entire discretion, allow usage of the Duplicate Account to be deemed valid in which case all losses and stakes placed by or for the Player through the Duplicate Account shall be retained by the Betting Company

1.3. VERIFICATION OF IDENTITY AND MONEY LAUNDeRING REQUIREMeNTS, The Player warrants that i) the name and address supply when opening his/her Account are correct; and ii) The Player is the rightful owner of the money which the Player at any time deposit in his/her Account.

1.3.1 By agreeing to the Terms and Conditions the Player authorize the Betting Company to undertake any such verification checks from time to time as the Betting Company may require or may be required by third parties (including, but not limited to, regulatory bodies) to confirm these facts (the "Checks"). The Player agrees that from time to time, upon the Betting Company request, the Player may be required to provide additional details in respect of any of such information that the Player has provided us, including in relation to any deposits which the Player have made into his/her Account.

1.3.2 Whilst the Betting Company is undertaking any Checks from time to time, the Betting Company may restrict the Player from withdrawing funds from his/her Account and/or prevent access to all or certain parts of the Website. Please note that the Betting Company may from time to time re-perform the Checks for regulatory, security or other business reasons. If any such restrictions cause the Player a problem, please contact Customer Services.

1.3.4 It may be an offence for persons under the Age 25 to make use of the Website. If the Betting Company is unable to confirm that the Player is under Age 25 then the Betting Company may suspend his/her Account. If the Player is subsequently proven to have been under the Age 25 at the time the Player made any gambling or gaming transactions with the Company, then: i) The Player Account will be closed; ii) all transactions made whilst the Player were underage will be made void, and all related funds deposited by the Player will be returned by the payment method used for the deposit of such funds, wherever practicable; iii) any deposits made whilst the Player were under the Age 25 will be returned to the Player; and iv) any winnings which the Player has accrued during such time when the Player were under the Relevant Age will be forfeited (and may be deducted from the amount of any deposit returned under clause 1.7 and the Player will return to the Betting Company on demand any such funds which have been withdrawn from the Player Account.

1.4. USERNAME, PASSWORD AND CUSTOMER INFORMATION: The Player is responsible to keep his personal information (e-mail, postal address, telephone numbers etc.) up to date; any changes should be reported to the Betting Company in a good time.

1.4.1 After opening an Account, the Player must use take all reasonable steps to avoid disclosing (whether deliberately or accidentally) his/her username, password and/or account number to anyone else, including ensuring that up-to-date security software is downloaded onto his/her computer

1.4.2 All transactions made where the Player’s username and password and/or account number have been entered correctly will be regarded as valid, whether or not authorized by the Player, and the Betting Company shall not be liable for any claims in the event that the Player disclose his/her username, password or account number to anyone else (whether deliberately or accidentally).

1.5. CHANGES TO TERMS AND CONDITIONS: The Company may need to change the Terms and Conditions from time to time for a number of reasons, including (without limitation) for commercial reasons, to comply with law or regulations, to comply with instructions, guidance or recommendations from a regulatory body, or for customer service reasons. The Betting company has the right, without preliminary personal written notification, to make any changes to Terms and Conditions. However, the terms of earlier placed bets remain unchanged and bets being accepted with the arrival of this date are subject to the changed rules. Where the Betting Company make changes to the Terms and Conditions which the Betting company wish to notify the Player of, the Betting Company will do so by such method of notification as the Betting Company may, on its discretion, deem to be appropriate, which may comprise:

1.5.1 email (to the email address the Player has previously supplied us with, if any);

1.5.2 notice on the Website; If any change is unacceptable to the Player, The Player may either cease using the Services and/or close his/her Account

1.6. THE PLAYER’S ACCOUNT

1.6.1 The Player’s Account is not a bank account and is therefore not insured, guaranteed, sponsored or otherwise protected by any deposit or banking insurance system or by any other similar insurance system. Any monies deposited with the Betting Company in the Player’s Account shall not attract any interest.

1.6.2 The Betting Company may at any time set off any positive balance on the Player Account against any amount owed by the Player (including under a Duplicate Account) to the Betting Company, including (without limitation) where the Betting Company re-settle any bets or wagers pursuant to this Terms and Conditions

1.7. The Betting Company reserves the right to cancel any bet placed on an obviously "incorrect" "line" or after the start of an event. The Betting company reserves the right to deny or cancel any bet or to place any sort of limitation on it.

1.8. The Betting Company does not accept any responsibility on damage or losses caused by use of the site or by the contents of the site. A connection failure and other technical mistakes in communication are no reasons to change or cancel a bet if the wager has been registered in the server. The same applies to the use or misuse of the site contents by any person, inability to be connected to the site, inability to use the site, delays in site functioning or data transmitting, failures in communication lines or to any mistakes, typing errors or misses in the maintenance of the site.

1.9. It is recommended the Player may only participate in any gambling events if it is legal for the Player to do so according to the laws that apply in the jurisdiction from where the player is connecting. The Player must understand and accept that the Betting Company is unable to provide the Player any legal advice or assurances.

1.10. These rules enter into force on 01/07/2020 and apply to all bets made from this date on, regardless of whether or not the players know that this version had taken effect. All previous rules are considered invalid

1.11. In the event of there is being a discrepancy between the English language version of these terms and conditions and any other language version of any translation in Betting Company’s websites, the English language version will prevail.

1.12. All bets are accepted only in accordance with these rules and are confirmation that the participant in the wager knows these rules and agrees with them completely. If the Player suspected in fraud or manipulation, as well as in case of any breach of this Terms and Conditions the Betting Company reserves the right to block the Player’s account and withheld any balance

2.1. Bets are accepted based on the daily "odds line" - a list of upcoming matches with odds and handicaps offered by the Betting company on outcomes of events.

2.2. The odds and handicaps take into account the correlation of strengths of the competing teams or players and determine the value of the expected winnings of the person placing the bet.

2.3.The Betting company has the right to change the odds and handicaps at any time. The terms of the bets placed earlier remain the same. The Betting company has the right to remove any event from the offered "line".

2.4. The player places a bet according to the "line" operating at the time of the bet.

2.5. The team indicated first is usually considered as the home team, playing at their designated home stadium which could be altered if the teams are required to play their home matches away from their favoured home stadium. It is the client’s responsibility to check if the team written first is using their home venue. Bets will always stand when matches are played at neutral venues, regardless of which team is listed as the home team. The team written first will usually be the designated home team in accordance with the tournament governing body.

2.6. The player chooses the number of the event and outcomes of the competition from the predictions offered by the Betting Company.

2.7. The Player must state the amount of each bet and receive a bet confirmation when the bet is placed.

2.8. After placing a bet with the Betting Company it cannot be cancelled or changed.

2.9. Several identical bets may be considered as one in case the Player made a number of mirror bets.

2.10. Information displayed during "live" events (including the update of this information) is informative only. A wrong result is no reason to refund the wager. The Betting Company accepts no responsibility for incorrect results during “live” event. The time/clock displayed during live betting is only informative and any errors in the time displayed is not the responsibility of the betting company.

2.11.The Betting company accepts no responsibility for incorrect spelling of surnames, team names and names of places for the event.

2.12. Calculation of the bets is done by the Betting Company. The event results, announced by the Betting Company, are the basis for calculating the wagers and determining the winnings. The results of sporting events announced in the periodical press may not be grounds for submitting players' claims against the Betting Company.

2.13. The Betting company is using official sources of the events results according to Apendix A of this document, however is not obliged to follow the official result if there is suspicion of palpable or typing error, proved by the real action of the event.

2.14. In a number of types of sports, changes in the parameters of the "line" are possible by decreasing the winning coefficient ("buy points"). All numerical ratios are indicated in the line.

2.15. If a player placed a bet on an event, the result of which was known to him in advance, in this case the decision is made after a special investigation by internal affairs (or judicial) bodies, for the time of which the amount of the wager is blocked.

2.16. In disputed situations not having a precedent, the final decision is made by the Betting Company, taking into account practice of the bookmaking business and players' interests.

2.17. The amounts of the minimum and maximum bets are indicated in the section “Financial limitations”.

2.18. The Betting Company has the right to limit the maximum bet for individual events and also to limit or raise the maximum bet for specific persons without explanation.

2.19. Each client is allowed to have only one betting account in one currency. Exceptions are granted by the administrator of the Betting Company depending on the individual client.

2.20. The Client cannot give permission to anybody else to use his/her betting account. A lost password cannot be used as grounds for cancelling a placed bet, or a withdrawal request, in case the player has not informed the Betting Company on time.

2.21. The Betting Company reserves the right to refuse and cancel bets caused by mistakes by employees or by the computer software (mistakes in odds and others) and other reasons causing incorrect bets. The Betting Company reserves the right to refuse and cancel all bets placed with incorrect odds or placed after the event has started. The Players are responsible for any damages caused to the Betting Company by deliberately taken advantage of technical or administrative errors in money transactions.

2.22. Bets made on certain period or outcome made after results or the outcomes are known (for example bet on first half in football made between first and second half) are to be refunded.

The following types of bets differ: "single", "Combi" and "system".

Single – a bet in which it is required to guess the outcome of just one event. Single bets are accepted for any event in a line. The winnings on single bets are equal to the amount of the bet multiplied by the winning coefficient.

Combi - a bet in which it is required to guess the outcome of more than one event. Several independent events may be combined into a Combi. The Combi bet loses when any of the combined matches loses. Interrelated events are not included in the "Multibet". Incorrect combining of such events into a Combi bet results in such events being excluded from the Combi. In particular, bets on a match (odds or total) and bets on the list of this match (periods, corners, points scored by players and so forth) are considered interrelated events. It is not allowed to include different events and markets from the same match in “Combi” and “systems” even if they are not interconnected directly. If any events pertaining to a given match were included in a " Combi " or "system" bet, this bet will be refunded even if the computer program for accepting bets did not block this bet. The winning coefficient is equal to the product of the winning coefficients of the events combined into the Combi.

System - this is all possible combinations of " Combi " events equal in number, chosen from several events named by the player. “System” winnings are counted as a sum of “multibet” winnings, which are in the system bet. Final odds for winnings on all classified betting forms are defined by taking into account specialities (hitting the spread on the handicap of total etc.), postponement of the event or the transfer of the event to another date. In these events the odds for winnings are "1".

4.1. Betting Company is doing its best to provide clear description of each Market, so the client has no confusion on the offer. However it is on client’s responsibility to make sure that he knows on what he is wagering into. Betting Company will not accept any complain based on acknowledgment of the market and how the result is calculated from.

4.2. Events result should be determined according to the time of game specified in this rules unless otherwise specified in a line. The bet is winning if the outcome is predicted correctly.

4.3. Betting Company will do its utmost to attain itself to information obtained first hand (during or exactly after the event has been concluded), through TV transmissions, streaming (web-based and through other sources) as well as official sites. Should this information be omitted from first hand viewing and/or official sources and/or there is an obvious Error in the information included in the sources above, the settlement of the bet offer will be based on other public sources.

4.4. Push: In a market with only 2 possible alternatives (“2-way” or “Head to Head”) ending with equal means of result, bets will be void and the market is called as a “push”.

4.5. Dead Heat: In a market with 3 or more participants or alternatives (“3-way”, “Triple Head”, or “Outright Winner”, where 2 or more participants or alternatives ending with equal means of result, bets will be paid with the offered odds divided by the number of participants or alternatives ended equally.

4.6. MAIN MARKETS

4.6.1. 1X2 or W/D/W - The 1X2 or Win/Draw/Win refers to the possible final result of an event, football or other sport, which have three possible betting options for the final result in the normal duration of the match including injury time (if not otherwise stated). In case the market has no draw option this is indicated as 12 or W/W.

4.6.2. Double Chance - A 'Double Chance' pick contains two of three possible outcomes such as 1X,X2 and 12 combining two alternatives and increases your chances of winning.

4.6.3. Handicap – is indicated by “1” for a first competitor and “2” for the second competitor in an event. A “TIE” alternative maybe offered if the market is 3-way. The outcome of a handicap event takes into account the handicap line and is determined by adding the handicap line to the actual result. If the result obtained is in favor of the chosen alternative, the bet is considered to have won.

4.6.4. Totals or Over/Under. To win, it is necessary to guess if the number scored will be more or less than the total given in the line or equal to this number. Only the goals hit into the opponent's net are counted when determining an individual total. In case when bet is placed on markets like "Total” or “Over/Under" it means total goals, points, games, runs, sets, wherever the score is goals, points, games, runs, sets, etc.

4.6.5. Outrights. In this wager, it is necessary to guess if the participant will win or reach a certain stage of a competition (Winner, Finalist, Quarter Finalist, or any Place) and is determined according to what place the participant will occupy or what stage (round) will reach in the competition. If the participant's reaching the next stage (round) is later cancelled for any reason, the cancellation is not taken into account, and payment will be made based on the results of the matches that have taken place. In a wager to reach the next stage (round), when participants are met several times in the event of a change in the sequence of teams (participants) on the fields, the bets remain valid. If one of the matches did not take place or was suspended, and also if the result of the first match has been changed, the outcome is determined by a team (participant) actually reaching the next round. If none of the matches took place, the winning coefficient is considered to be "1" for such bets. If the participant announced in the competition cannot complete his participation in it for some reason (injury, malfunction and so forth), the bets on the result of this participant are considered valid: they win if the result is achieved, and they lose when the result is not achieved (unless otherwise indicated in the line). If the participant did not play a single match, the winning coefficient is considered equal to "1").

4.6.6. Correct Score - You predict the exact result or score of the game

4.6.7. First (Next) team to score - A bet on which team will be the first (next) to score in a particular game.

4.6.8. Teams to score - A bet on which you must predict whether one or both teams will score goals or not.

4.6.9. Total Odd/Even - A bet on whether the total number of goals at the end of a game will be an odd number or an even number.

5.1. An event is considered held if it is conducted completely.

5.2. When an event has begun, but was interrupted or abandoned for any reason at any point;

5.2.1. All determined markets in both pre-match and live betting are paid with the determined outcome to be the winning one.

5.2.2. All non-determined markets in both pre-match and live betting are kept pending till the end of next calendar date in case the event is resumed, from the point and the score of the interruption and in the same venue, and if not, all bets on it are to be refunded, inclusive of qualification markets.

5.2.3 If an event is postponed before the start, all bets will be voided unless the event is starts before 23:59 local time on the same calendar day and at the same venue. Local time is taken to be the time at the venue. This does not apply to tournaments where the order of play has been rescheduled. For example, if a tennis match is scheduled for 17th July, but is not started until 18th July because the previous scheduled games have been delayed, bets on this event will stand.

5.3. If the actual result of an event is paid following an official announcement, then any change due to protest, doping etc. is not taken in consideration. The Betting Company makes its best to always payout the actual result avoiding mistakes even from official or authorized sources.

7.1.The Betting company makes calculations according to the initially recognized result. Subsequent disqualifications and cancellations do not affect the calculation.

7.2. The amount of payout is equal to the bet, multiplied by the established odds.

7.3. Winnings are transferred to a player’s gaming account after bets are settled. Payments will be credited to the customer’s accounts in 1 to 3 days, depending on payment method being used.

7.4. Customers should immediately notify the Betting Company, if they notice any amounts incorrectly credited to their accounts. Otherwise all subsequent winnings directly or indirectly derived from that error will be considered invalid and should be returned to the Betting Company.

7.5. If player’s account balance becomes negative as a result of the recalculation of incorrectly settled bets, the account will be blocked up to the time when player makes a deposit; equal or greater to the negative account balance. Otherwise the Betting Company reserves the right to suspend this account.

7.6. The Players using e-payments systems have to make sure that they are using e-wallet registered to their own name. Withdrawal requests to the e-wallets registered to other names will be declined.

7.7. All transaction fees are to be paid by a recipient and will be deducted from the amount transferred unless otherwise specified.

7.8. The Player further agree not to make any charge-backs, reversals or otherwise cancel any deposits into his/her Account, and in any such event to refund and compensate the Betting Company for such unpaid deposits including any expenses incurred by the Betting Company in the process of collecting his/her deposit. For the avoidance of doubt the Player’s Account shall not be used by the player as a bank account and, should we become aware of deposits into and withdrawals from his/her Account without commensurate betting or gaming activity, the Betting Company reserve the right to deduct an administration charge (whether or not the Betting Company close or suspend the account).

8.1. Bets are refunded if: • the bet is made after the start of the match; • participants in the match are erroneously indicated; • Home and Away team are specified incorrectly (i.e. team which is an Away team is shown first in a line (2.5.); • the winning coefficient is 1; • first place is a competition is shared by several participants; • a match according to the current Rules is considered not held; • one of the competitors has suffered a technical defeat; • a match is postponed more than one day (other than tennis matches); • less than one complete set is played in a tennis match; • a bet is made on handicaps and odds no corresponding to those of the established "line"; • one or several of the matches of a round are interrupted, not completed or not held – bets on the overall statistics of the round are to be refunded.

THE SERVICE IS PROVIDED ‘AS IS’ AND WE MAKE NO WARRANTIES OR REPRESENTATIONS, WHETHER EXPRESS OR IMPLIED ( WHETHER BY LAW, STATUTE OR OTHERWISE) INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES AND CONDITIONS OF MERCHANTABILITY, NON-INFRINGEMENT, SATISFACTORY QUALITY, FITNESS FOR A PARTICULAR PURPOSE, OR COMPLIANCE WITH APPLICABLE LAWS AND REGULATIONS.

The entire risk of as to use, quality and performance of the Service are yours. We make no warranty that the Service will meet your requirements, be interrupted, timely, secure or error-free, that defects will be corrected or that the software or server that makes it available are free from viruses or bugs or represents that the full functionality, accuracy and reliability of the Service as to results or accuracy of any information obtained by you.

We reserve the right to suspend, modify or remove or add to our website any games or software at its sole discretion with immediate effect and without notice. We shall not be liable to you for any loss suffered by you resulting from any changes made or for any modification or suspension of or discontinuance of the Service and you shall have no claims against us in such regard.

Malfunctions

We shall not be liable for computer malfunctions, failure of telecommunication service or Internet connections nor attempts by you to participate in games by methods, means or ways not intended by us.

Report Faults

We cannot guarantee that the service will never be faulty, but we will undertake efforts to correct reported faults as soon as we reasonably can. If a fault occurs, you should report the fault by e-mail or in writing to our customer service centre.

Viruses

Although we shall take all possible measures to ensure that the service is free from computer viruses we do not and cannot guarantee that the Service is free from such problems. It is your responsibility to protect your system and have in place the ability to reinstall any data or programs lost due to a virus.

Service suspension

We may temporarily suspend the whole or part of the Service for any reason at our sole discretion. We may, but shall not be obliged to, give you as much notice as reasonably practicable of such suspension. We will restore the Service, as soon as is reasonably practicable, after such temporary suspension.

Interruptions
We are not liable for any downtime, server disruptions, lagging or any technical disturbances or disruptions to the gameplay. We are not liable for any acts or omissions made by our internet service provider or any third party with whom you rely upon to gain access to our Services.

In the event of systems or communications errors relating to the generation of random numbers, bet settlement or other elements of the Service, we will not be liable to you as a result of any such errors and we reserve the right to void all bets. Refunds may be given solely at the discretion of Management.

System Malfunctions
Where a manifest error, mistake or system failure results in an incorrect odd, line or handicap taken in a bet, the bet, or that part of the bet if it is a multiple bet/parlay will be null and void.

In the event of a website system malfunction, all bets are void. We reserve the right to void any winnings that were obtained as a result of hardware/software error or malfunction. We are not liable to you for any loss that you may incur as a result of such suspension or delay.

In the above instances, and all other instances previously mentioned where a bet may be voided, the betting event will be paid at a decimal value of 1. For single bets, this means that the customer will be paid back the original bet amount. For multi-bets, the customer will be paid at an adjusted total decimal value where the voided game is adjusted to a decimal value of 1.

Customers found abusing such errors/ malfunctions are subject to having their account closed and any deposits and/or winnings forfeited.

We reserve the right to suspend, modify or remove or add to the Service at its sole discretion with immediate effect and without notice. We shall not be liable to you for any loss suffered as a result of any changes made or for any modification or suspension of or discontinuance of the Service and you shall have no claims against us in such regard.

General
We intend for our Service to be a fun, safe and enjoyable experience for our customers. As a result, we reserve the right to monitor the site for unsuitable language and behaviour, which may result in appropriate corrective action including the termination of your account.

Description of Specific Prohibited Activities
We reserve the right to monitor all customer activity for cheating, irregular play and bad faith. All such activity is expressly prohibited and may result in the immediate termination of your account. Without limitation, the following types of activities are expressly prohibited in connection with our site, Service( “Prohibited Activity”):

The misuse or abuse of bugs, glitches or errors of the Service;

The use of bots or any other form of artificial intelligence;

Hacking, attacking or abusing the Service or any servers, software or other components of the Service;

Using VPN’s or other software to circumvent any geographic limitations applicable to the Service;

The use of software to influence or modify any outcome of the games;

Match-fixing, cheating or collusion;

Participating in, aiding or facilitating in criminal activity of any kind;

Fraudulent or illegal activity of any kind;

Abusive chargeback activity;

Attempting to disrupt the Service or circumvent the technical measures employed by us to ensure the security and fair play of the Service;

Any betting activity which we reasonably suspect to be irregular, unfair or in bad faith, including but not limited to equal, zero or low margin bets or hedge betting, or placing single bets equal to or in excess of 30% or more of the value of the bonus credited to their account until in such time as the betting requirements for that bonus have been met.

Legal Proceedings
We shall take all necessary measures in case of suspected Prohibited Activity, including the blocking of your account, freezing of the funds and reserving the right to legal proceedings. Any criminal or suspicious activities may be reported to the relevant authorities.

Fraudulent Payment
In the case of suspected or Fraudulent payments, including use of stolen credit cards, or any other fraudulent activity or Prohibited Activity ( including any chargebacks or other reversal of payment0, we reserve the right to block a user’s account, reverse any pay-out made and recover any winnings. We shall be entitled to inform any relevant authorities or entities (including credit reference agancies0 of any payment fraud or otherwise unlawful activity, and may employ collection services to recover payments. However, under no circumstances shall we be liable for any unauthorized use of credit cards, irrespective of whether or not the credit cards were reported stolen.

Irregular Play
Before any withdrawals are processed, your participation in the Service will be reviewed for any irregular betting patterns. In the interest of fair gaming;

Equal, zero or low margin bets or hedge betting, shall all be considered irregular gaming for bonus play through requirement purposes. Other examples of irregular betting include, but are not limited to, placing single bets equal to or in excess of, 30% or more of the value of the bonus credited to your account before the betting requirements for that bonus have been met. Should we deem that you have included in irregular game play, we reserve the right to withhold any withdrawals and/or confiscate all your winnings.

Customers are strictly prohibited from utilizing our systems to facilitate any type of illegal money transfer system. You will not use our website for any unlawful or fraudulent activity or prohibited transaction (including money laundering) under the laws of any jurisdiction that applies to you. If we have a suspicion that you may be engaging in or have engaged in fraudulent, unlawful or improper activity, including, without limitation, money laundering activities, or conduct otherwise in violation of these Terms, your access to our website will be terminated or blocked in such circumstances, we are under no obligation to refund to you any funds that may be in your account. In addition we shall be entitled to inform relevant authorities, other online service providers and banks, credit card companies, electronics payment providers or other financial institutions of your identity and of any suspected unlawful, fraudulent or improper activity and you will cooperate fully with the company to investigate any such activity.

Exclusions and Limits
Our total aggregate liability to you in contract, tort, negligence or otherwise, for any loss or damage howsoever arising from any cause, whether direct or indirect or for any amounts (even where we have been notified by you of the possibility of such loss or damage) shall not exceed the value of the bets and/or bets you placed via your account in respect of the relevant bet or product that gave rise to the relevant liability.

We shall not be liable to you or any third party in contract, tort, negligence, or otherwise, for any indirect losses or damages, including, without limitation, damage for loss of business, loss of profits9 including loss of or failure to receive anticipated winnings), business interruption, loss of business information or any other pecuniary or consequential loss9 even where we have been notified by you of the possibility of such loss or damage).

Exclusions
Nothing in these Terms will operate so as to exclude any liability for fraud, or for death or personal injury that is caused by our negligence, or any liability which cannot be excluded or limited as a matter of law.

We reserve the right to terminate your account for any reason whatsoever at any time without notify you. Any balance in your account at the time of such a cancellation would be credited to your mobile money account/credit/debit card unless your account has been terminated for Prohibited Activity as set out above. We also reserve the right, at our sole discretion, to avoid any winnings and confiscate any balance in your account in any of the following circumstances:

If you have more than one active account

If the name registered on your account does not match the debit/ debit card, financial/bank account and/or mobile money used to make a deposit on the account;

If you participate in a promotion and submit a withdrawal before fulfilling the requirements of that particular promotion

If you provide incorrect or misleading information while registering n account

If you are not of legal age to gamble

If you have permitted or allowed ( intentionally or unintentionally) someone else to use your account

If you have played in a professional capacity, or in tandem with other customers as part of a club, group, etc., or placed bets in a coordinated manner with other customers involving the same (or materially the same) selections; in this instance, we further reserve the right, at our sole discretion to restrict the total maximum payout for the combined total of any such bets, to the equivalent of the maximum payout limits permitted for a single customer (as outlined in the applicable rules).

If you have “charged back” any of the deposits made with your credit/debit card on your account;

If you are found colluding, cheating, money laundering or undertaking any kind of fraudulent activity while using the service;

If it is determined by us that you have employed or made use of a system (including machines, computer, software or other automated systems such as bots etc.)designed specifically to defeat, disable, cheat, or gain an unfair advantage while using the service;

If you use or access the service or account in bad faith;

If you make statements that are sexually explicit or offensive while using our chat facility, this includes expression of bigotry, racism, hatred or profanity; or

If we should become aware that we have played at any other sportsbook or any other gaming service under any circumstances as set out in our terms and conditions

In the event we terminate your account as a result of suspicious or illegal activity, we reserve the right to pursue criminal charges or other criminal or civil sanctions against you, and we reserve the right to disclose any relevant information to the authorities or other third parties as may be necessary to pursue any remedies available to us in this regard.

You are indemnify and hold harmless us, our directors, officers, employees, shareholders, agents and affiliates, our ultimate parent and parent companies and any of our subsidiaries against any and all costs, expenses, liabilities and damages(whether direct, indirect, special, consequential, exemplary or punitive or other)arising from any participation in the service by you, including without limitation :
The use of the service by you or anyone using your account;

The use of the service by means of telecommunication services

Use re-use of any materials at, or obtained from, the service;

Entry to, or use or re-use of any servers or equipment involved in providing the service;

Facilitating or making a deposit into your account

Wagering of gaming via the service through any delivery mechanism offered; and

Acceptance and use of any win or prize at or from us or the service.

Support
Customer support is available if you experience any difficulties. Customer support can be reached by email at "customercare@Supabet.net". Any disputes or complaints may be sent to this email address.

Customer complaints
Customer complaints /claims of any nature must be submitted within three months of the issue occurring.

To ensure your complaints/claims is directed to and investigated by the correct department, written communication must be submitted to us via the following means: Email: "info@Supabet.net"

Upon receipt, best efforts will be made to resolve any reported matter promptly and, at a maximum, within one month.

In the event a deposit bonus is offered the terms of such bonus are as follows: the user will qualify for a bonus equal to the a % specified by the operator and the user will be required to stake/bet the bonus amount on a ticket with 5 match selections and each selection with odds of 2.5 or higher to be able to use the bonus balance. The bonus is only activated for use once the user has played with their cash balance. In the event the user/player withdraws his cash balance without placing a bet from cash balance the bonus balance will be forfeited (removed).

These terms are governed by and interpreted in accordance with, the laws of Kenya and you irrevocably submit to the exclusive jurisdiction of the courts of Kenya to settle any disputes (including claims for set-offs and counterclaims) which may arise in connection to the creation, validity, effect, interpretation or performance of or the legal relationships established by or otherwise arising in connection with these terms.

No legal or tax advice

We don’t provide advice regarding tax and/or legal matters. Customers who wish to obtain advice regarding tax and legal matters are advised to contact appropriate advisors.

No arbitrage

You are strictly prohibited from utilizing the service and our systems to facilitate arbitrage through currency exchange transactions. Where we deem that you have deliberately used the systems for financials for financial gain through arbitrage, any gains will be forfeited and deducted from your balance without warning or notification.

Anti-money laundering

Customers are strictly prohibited from using the service and our systems to facilitate any type of illegal money transfer. You must not use the Service for any unlawful or fraudulent activity, including, money laundering activities or any conduct which violates these Terms, your access to the Service may be terminated immediately, by blocking your account or confiscating winnings achieved through the above-mentioned activities. If your account is terminated or blocked under such circumstances, we are under no obligation to refund to you any money that may be in your account. In addition, we shall be entitled to inform the relevant authorities, other online service providers, banks, credit card companies, electronic payment providers or other financial institution of your identity and of any suspected unlawful, fraudulent or improper activity. You will cooperate fully with any investigation into such activity.